When water tries to bring down the house (or ceiling).

8/22/2024 (Permalink)

When water creeps up on you, call SERVPRO.

This customer was minutes away from a house showing when she noticed her ceiling was about to cave in. We quickly got out to her house and got the wet tore out, cleaned up and set with drying equipment. The water leak source was found and fixed. 

Water Damage can creep up on you and cause damage, getting it cleaned up as soon as possible is key to not getting further damages. 

Spreading the news. Who is SERVPRO?

8/22/2024 (Permalink)

Who is SERVPRO? Let us tell you.

Every year we hit the streets with our vendor table handing out information about SERVPRO of Clinton and SERVPRO of Sterling. We offer before and after pictures, answer questions, giving out tips and cool swag. Here are some of the places you would have seen us in 2024.

Jackson County Fair in Maquoketa, IA

Whiteside County Fair in Morrison, IL

Home Trade shows in IL and IA

Clinton National Night out in Clinton, IA

Back to school events in IL and IA

Tailgates and Tallboy Concert in Clinton, IA

Chamber Meet Ups in Rock Falls, IL

Rock Falls Tourism events in Rock Falls, IL

Farmers Market in Dewitt, IA

Every year we look for more exciting places to branch out to. Being part of the community is fun and rewarding. 

Customer Service Award 2024

8/22/2024 (Permalink)

This picture shows SERVPRO of Sterling getting a Customer Service Award from Sauk Valley Chamber in Sterling, IL.

Customer service is a crucial aspect of having a successful business.

In our competitive market, exceptional customer service is what differentiates our business from our competitors. We prioritize our customers, and we value their feedback.

We understand that customer service is not just about solving problems; it’s about building relationships and creating a positive experience that encourages our customers to return and recommend our business to others.

We're extremely proud and thankful to have received this award.

Water Damage Restoration Services.

8/6/2024 (Permalink)

A photo of equipment that is used in water extraction.

Why SERVPRO for your Water Damage Restoration.

Water damage can happen unexpectedly. Whether it’s a minor leak or a major flood, the aftermath can be overwhelming. SERVPRO understands the urgency and complexity of water damage restoration.

SERVPRO Water Damage Restoration steps:

1. Emergency Water Extraction Our team uses powerful pumps and extraction equipment to remove standing water swiftly, preventing further damage to your property.

2. Drying and Dehumidification After water extraction, we use advanced drying and dehumidification techniques to thoroughly dry affected areas, reducing the risk of mold growth and structural damage.

 Water damage can create an ideal environment for mold growth, posing serious health risks. Our professional mold remediation services ensure a safe and healthy indoor environment.

3. Content Restoration Water damage can affect not only the structure of your property but also your belongings. We offer content restoration services to salvage and restore damaged items, including furniture, electronics, and documents.

4. Structural Repairs our team can handle all necessary structural repairs to restore your property to its pre-damage condition. "Like it never even happened"

Why Choose SERVPRO?

24/7 Emergency Response 

Industry-Leading Equipment and Techniques 

Certified Technicians 

Insurance Assistance

Water Damage Restoration Services.

8/6/2024 (Permalink)

Room that had water damage and now has Mold.

Why SERVPRO for your Water Damage Restoration.

Water damage can happen unexpectedly. Whether it’s a minor leak or a major flood, the aftermath can be overwhelming. SERVPRO understands the urgency and complexity of water damage restoration.

SERVPRO Water Damage Restoration steps:

1. Emergency Water Extraction Our team uses powerful pumps and extraction equipment to remove standing water swiftly, preventing further damage to your property.

2. Drying and Dehumidification After water extraction, we use advanced drying and dehumidification techniques to thoroughly dry affected areas, reducing the risk of mold growth and structural damage.

 Water damage can create an ideal environment for mold growth, posing serious health risks. Our professional mold remediation services ensure a safe and healthy indoor environment.

3. Content Restoration Water damage can affect not only the structure of your property but also your belongings. We offer content restoration services to salvage and restore damaged items, including furniture, electronics, and documents.

4. Structural Repairs our team can handle all necessary structural repairs to restore your property to its pre-damage condition. "Like it never even happened"

Why Choose SERVPRO?

24/7 Emergency Response 

Industry-Leading Equipment and Techniques 

Certified Technicians 

Insurance Assistance

Whiteside County 24 Hour Emergency Water Damage Service

9/20/2023 (Permalink)

SERVPRO of Sterling is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 815-400-9122

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sterling has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Sterling

SERVPRO of Sterling specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to any water disaster!

8/24/2023 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Clinton & Sterling provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Clinton & Sterling arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –563-212-2874 or 815-400-9122

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Clinton & Sterling

SERVPRO of Clinton & Sterling specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

First Responder Trivia

8/23/2023 (Permalink)

First Responder Trivia Event in Clinton, IA.

We are so excited to announce that we are hosting our first ever First Responder Trivia Events in Clinton, IA and Sterling, IL. We love to give back to the local communities that we serve and we're so incredibly excited and thankful to be hosting this event. We will have food, drinks and prizes and everybody is invited to join! This is our way to honor the firefights, EMT's and police officers who serve and protect our towns each and every day. We are extremely thankful for all that they do and how they go above and beyond for the communities they swore to serve. To receive more information regarding these events, please call our office at 563-212-2874 or 815-400-9144. We hope to see you there!

It's a hot one!

8/23/2023 (Permalink)

What's with the heat wave?!

It sure is hot outside and we want to do our part to make sure the community is staying safe these next few days! Below, we have compiled a list on how to stay safe and protected during some of our hottest days!

-Limit time outdoors and avoid direct sunlight. Heat stroke can happen in as little as 15 minutes.

-WATER, WATER, WATER! Make sure you are keeping yourself hydrated.

- Wear loose, lightweight, light-colored clothing.

- Never sit in a parked car or leave a pet or person in a parked car.

-Stay in air conditioned buildings.

-Children and seniors are most at risk for heat exhaustion, help keep them cool! Popsicles, ice cream or any delicious frozen treat is a great way to cool down!

-Check on your neighbors!

STAY SAFE OUT THERE!

SERVPRO IN THE COMMUNITY

12/5/2022 (Permalink)

The Grinch and SERVPRO out for some community fun.

morrisonchamber@morrisonil.org

We had a great time at The Morrison Annual Christmas Walk and Parade! We donated some cookies, threw some candy, ate some cookies, had some hot cocoa, and stopped into some businesses. Thank you to The Morrison Chamber of Commerce for the invite.