Flooded basement in Camanche, IA
This flooded basement in Camanche, IA was the result of frozen pipes. Unfortunately with living in the Midwest, this is something we have to deal with pretty frequently. The homeowner was out of town for business and had his brother checking on the home. There was water discovered in the basement that was about an inch deep and had completely saturated the carpet, got into the drywall and affected some contents. SERVPRO of Clinton quickly responded to the call and began the mitigation process upon arrival. The office staff spoke with the insurance company on behalf of the homeowner to ensure a smooth and easy claim process. The customer was certainly impressed with our timeliness and professionalism and how well we took care of his home and worked alongside his brother while he was out of town.